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By M. Lahtinen, P. Latostenmaa, I. Kojo, E. Peuraniemi, M. Lindgren, S. Jyrkönen, M. Jåfs

The year 2019 marks the 70th anniversary of Flash Smelting. The technology was operated on industrial scale for the first time at the Outokumpu Harjavalta copper smelter in Finland in 1949. Since then Flash Smelting technology, now owned and developed by Outotec Oyj and the first plant, now owned by Boliden Harjavalta Oy, have been evolving throughout history by optimizing the process for various feeds and raw-materials, as well as through developing the equipment and operating practices. Even though sustainability was not a popular theme during the first days of Flash Smelting, it has still been the key principle in guiding the development. This is well proven by the wide adoption of Flash Smelting for the processing of copper and nickel concentrates, mostly due to its ability to fulfil the economic and resource efficiency criteria demanded by its operators. This paper describes the history and improvements of the Outotec® Flash Smelting process by looking into the early days of operation and how the development of the process and equipment has taken place over time as a joint effort between the technology provider and the users of the technology. INTRODUCTION In the 1940s, Outokumpu Oy refined the concentrate produced in the Outokumpu mine into metallic copper initially in Imatra, and later from 1945 to 1949 in Harjavalta, based on the most modern electrical melting process of the world at that time. After the war, Finland lost a significant part of its hydropower production, and due to the increasing use of electricity, the availability of electricity weakened, and the price rose. To maintain Outokumpu's profitability, it was forced to look for a melting solution that was not based on electricity.

Jan 1, 2019

By Ertugrul Alp

Alp & Associates - Who We Are ?? Canadian consulting company (1999-?) ?? Principal Consultant: Dr. Ertugrul Alp, P.Eng. ?? Over twenty-five years experience serving the chemical, mining, pulp & paper, energy, steel, and transportation industries, and government clients. ?? Ph.D. in Mechanical Engineering, University of Waterloo ?? Experience: ?? Westinghouse Canada, Atomic Power Division, Manager, Analysis and Modelling ?? Concord Environmental (later Bovar Environmental), Principal, Manager, Air Quality and Risk Assessment ?? Arthur D. Little, Associate Director, Safety & Risk Practice Leader in Canada ?? Member: NATO CCMS Pilot Project on Disaster Preparedness (1991-1993) ?? Chair: MIACC Risk Assessment Expert Committee, 1995-1999 ?? Member: MIACC Committees on Land Use Planning and Pipelines (1993-1998) ?? Member: CSA/Q850 Risk Management Standard Technical Committee ?? Member: CSA/Z1002 OHS Risk Assessment Standard Technical Committee ?? Member: CCPA/CSChE Process Safety Management Committee (1999-?) ?? Member: ISO-31000 Risk Management Standard Canadian Advisory Committee ?? Chair: CSChE Process Safety Management Committee (2005-2006) ?? Chair: CSChE Expert Committee on Risk Assessment (1999-2005) ?? CSChE 2007 Process Safety Management Award

May 1, 2008

By A. E. M. Warner, P. J. Mackey

"In 1988, two of the present authors Warner and Vahed [1] were amongst several co-authors on a seminal paper reviewing nickel pyrometallurgical operations of the era. Given that significant changes in the nickel industry have occurred since that time, including the overall political landscape, technology, the overall world energy picture, the countries sourcing nickel and finally the nickel market itself, the present authors considered it timely to provide a 2015 update. In 1988, total world nickel production from sulphide and laterite sources, including production in the former "Centrally Planned Economies"- was about 0.86 million tonnes/a, while in 2014 total world nickel production reached an all-time high of almost 2 million tonnes/a - some 230% higher. On the other hand, while in 1988, about 94% of world nickel was produced pyrometallurgically and of the order of 33% via laterites, today, about 88% of nickel is by pyrometallurgy, with some 41% from laterites, thus showing that more nickel is now sourced from laterites, a trend which is expected to continue.During the period under review, new processing technologies were developed and introduced, along with substantial improvements in both the technologies employed and the scale of operations. Significant productivity gains have been achieved in sulphide pyrometallurgy in part through more efficient mineral processing, particularly in pyrrhotite rejection, and the use of ever larger-scale process equipment. This made it possible to treat lower grade and more complex ores. The significant game-changer from a production perspective was the introduction in the early 2000s of nickel pig iron (NPI) in China via modified iron blast furnace smelting, an old technology long ago cast aside by other nickel producing countries. With the exception of the emergence of this new NPI capacity in China, in the laterite industry modernization and expansion of existing operations has been employed to gain productivity, to cut costs and/or offset the effect of declining ore grades. The NPI technology development has become a game changer in the traditional global supply and demand relationship, opening up a new frontier to supply nickel to low grade utility steel producers. One other key nickel development was the Indonesian ban on nickel ore exports effective in January 2014, thus effectively curtailing NPI production at existing Chinese plants, but on the other hand, potentially prompting new smelting facilities in Indonesia. This paper reviews and updates major pyrometallurgical sulphide and laterite operations worldwide, including changes in nickel extractive metallurgy. It also provides a brief review of new developments in pyrometallurgical operations, with special focus on the NPI process and presents an outlook of the potential future direction of the industry."

Jan 1, 2015

By P. A. Riveros, W. D. Gould, R. Molnar, D. W. Koren, P. Bédard

This paper reports the results of the field demonstration campaign of a new process for removing and destroying ammonia from mining/ metallurgical effluent solutions. The 50-day campaign was carried out at a uranium plant in Saskatchewan, Canada. The process was developed by adapting and integrating two well established technologies: zeolite adsorption/ elution to extract the ammonia from the effluent stream and to produce a concentrated ammonia eluate; and conversion of the ammonia in the eluate to innocuous nitrogen by applying bacterial nitrification-denitrification (NH3 = > NO3 - => N2). The data show that reasonable target criteria were met, under very challenging operating conditions. Problem areas and possible causes for poor performance are identified. Preliminary and generic cost estimates of the process are also presented.

Jan 1, 2003

By Jim Sadowski, Steve Stewart, Bob McMurdy, Martin Nevens

"Mohawk Garnet has been operating a small pilot plant near Sudbury, Ontario for several years attempting to produce commercially viable garnet. The challenges of operating a pilot scale mining, processing, and product handling operation as a full time plant have led Mohawk Garnet to seek a better way. In co-operation with Mohawk Garnet, Outotec (USA) Inc. has taken on the technical and design challenges of increasing garnet product from twenty tonnes per day to two hundred tonnes per day.Outotec performed a comprehensive test and flowsheet development program applying Outotec’s density separators, spirals, flotation, and other technologies to design a successful process for the separation and recovery of the valuable garnet for Mohawk.This paper explores the test program, the process flowsheet development work, plant design and preliminary engineering of a new garnet processing. The various technical challenges, process technologies involved, and design concepts will be discussed.INTRODUCTIONMohawk garnet has been operating a small-scale garnet mine and process plant in Wahnapitae, Ontario near Sudbury.The current operation was intended to be a pilot plant and so only produces 20-25 tonnes of garnet concentrate per day. The garnet is bagged and sold for use as abrasive. The process is inefficient with low yields, poor material handling and very high cost per tonne. Mohawk garnet approached Outotec to help them improve their garnet process and transform themselves into a larger scale and more efficient operation."

Jan 1, 2010

By H. Harzer

Statistics Canada record s indicate that in recent years 70 to 80% of the entire Canadian coal production originated from Western Canadian mines, in which about 55 to 65% of the coals are bituminous. Until recently, less than 20% of the latter were extracted by underground methods , the remainder being surface-mined. However, it is estimated that within the foreseeable future up to 80 or 90% will have to be gained by underground techniques. Although Western Canadian coal resources are considerable, they are unfortunately locked in severely distorted, steeply pitching and faulted seams of variable thickness. Consequently, their economic extraction poses serious engineering problems. One possible solution to the problems is to apply hydromechanical methods to underground mining. This is a well-proven method shown to be economically viable under Western Canadian conditions. This paper endeavours to widen the scope of published data on hydraulic coal mining and is based on practical engineering and cost data gathered through contacts with West German designers and operators of hydraulic mines.

Jan 1, 1978

By Filipe Beretta

This study investigates geophysical logging capacity to predict coal quality. It was analyzed for possible correlation, some parameters determined via laboratory analysis of coal against results for the same parameter derived from wireline logs recorded by a geophysical probe. These probes detect variations in some rock physical properties, such as their natural gamma ray emissions and electrical resistivity. Results showed a strong correlation between natural gamma and ash content, establishing a linear model to estimate ash content from geophysical logging data with a low estimation error (less than 5%). Besides, results showed that there is no correlation between sulphur content or volatile matter and resistivity, neither with natural gamma of the rocks. Ash content derived from gamma ray values can be used as secondary information to evaluate coal quality during resources estimation, using methods such as soft indicator kriging. The methodology is illustrated using a case study at a coal deposit in south of Brazil.

Oct 1, 2009

By Andre Vien, Jean-François Dupont

"Over the past several years, Svedala has developed a continuous charge monitor (CCM) for tumbling mills. It consists of a strain gauge embedded into a rubber lifter and associated electronics. This paper describes the installation and use of such a device on a SAG mill at the Holt-McDermott Mine. Comparison to measured static volumetric load and bearing pressure and inclusion of the measurement into a control strategy and its potential for condition monitoring is discussed. INTRODUCTIONWhile the measurement of load is very important in all kinds of grinding applications, the biggest benefits are expected from AG and SAG milling. This is what motivated Holt-McDermott to take a closer look at this problem, with a view to optimizing SAG mill performance.In many cases, the SAG mill control problem can be stated as maximizing throughput while avoiding a volumetric overload, with the other constraints (e.g. power, grind size, upstream/downstream equipment constraints, etc.) playing a less important role. This is certainly true at Holt-McDermott where the SAG mill is the production bottleneck about 90% of the time, and anything that can be done to increase SAG mill throughput will have a significant impact on operating profit.Although the goal of maximizing throughput while avoiding volumetric overload is simple to state, it has proven to be much more difficult to achieve. The mineral processing industry has expended a great deal of time and effort to devise control strategies in the pursuit of this objective. While much progress has been made, there is still room for considerable improvement. Across the industry it is probably fair to say that overloads occur relatively infrequently, but the real losses accrue as a result of the tendency to run rather conservatively."

Jan 1, 2001

By E. Henry, C. Mayer, H. Rott

Hangingwall deformation monitoring at Kiruna mine is a major concern for Luossavaara- Kiirunavaara AB (LKAB) since underground production is deepening toward the town of Kiruna. In the quest for more effective monitoring techniques, LKAB decided to evaluate the ability of satellite-borne synthetic aperture radar (SAR) interferometry to monitor ground subsidence by generating continuous deformation maps from satellite radar images. While adopted by other geoscience-related industries, SAR interferometry is still relatively untested in the mining industry. This paper describes the basic principles of SAR interferometry and describes how subsidence is monitored at Kiruna mine. The encouraging results are discussed as well as the benefits (continuous deformation mapping, low cost, fast, etc.) and limitations (sensitivity to snow and vegetation cover) of the technique.

Jan 1, 2004

By Mark McComb, Geoffrey R. Lane

"Over the years many differing approaches have been developed to clearly understand the nature, mode of occurrence, associations and deportment of both free-milling and refractory gold in a wide variety of differing geologic environments and plant products. Many approaches can be taken to characterize the ore which may occur as complex fine grained gold, ultra-fine grained gold, coarse nuggetty gold, complex Asrich refractory gold and double-refractory gold. The approach taken in assessing small drill core composites from Novo Resources Beaton Creek Paleoplacer gold project located in the Pilbara region of Australia was complicated by the nature of the ore, the small amount of sample available from current exploration work, and the gold grade and the grain size distribution. In this case the scope of the study was limited by sample availability although significant amounts of valuable information was also gained. This gold characterization study included the following elements:??Size fraction assays??Ore microscopy??Preparation of heavy mineral concentrates from sized fractions (screening) of crushed or milled head using heavy liquids and Superpan table.??Systematic scans of the heavy mineral concentrate, middling, and tailing fractions using TIMA Automated Scanning Electron Microscopy integrated with an Energy Dispersive Spectrometry to provide semi-quantitative elemental analysis of the individual grains found in the sample.The unique methodology employed to detail the gold deportment was the combination of the Tescan Integrated Mineral Analyser (TIMA) and the Oxford INCA GSR software. This technique not only allowed us to document the deportment of gold but recognize other associated minerals, which included gersdorffite, chalcopyrite, uraninite, coffinite, brannerite and several Rare Earth-bearing minerals.INTRODUCTIONGold deportment studies are commonly carried out on preliminary gold exploration projects in order to determine the various limitations, which may effect processing of the potential ore. This is often because it may be expected that there may be a refractory component to the gold, which may limit physical separation techniques and suggest more costly hydrometallurgical techniques. Often when carrying out gold deportment studies the mineralogical methods may be limited to assuming that the gold will be fine and easily found using standard techniques of optical microscopy or Scanning Electron Microscopy. This may not always be the case as various geological environments may pose their own individual problems to determining the deportment of the gold grains."

Jan 1, 2015

Mine Evaluation Engineering , Operational and Social evaluation. Focus is on what opportunities are available. Social ??History ??Past Management Practices ??Community / Available labor force Mining Method / Equipment ??Competent rock ?little support required, no backfill ??Shallow mining ?ramp mining, no shafts or hoisting ??Large scale mining potential ??Simple rock breaking and crushing on surfaceMill Process ??Straightforward gold liberation process Create a Plan / Create a Team Following the feasibility 44-101. Key people were hired and a full operational Business Plan was developed. Focus is on how to get the job done. ??Scoping Study / Pre-Feasibility / Feasibility ??Operational Business Plan ??Hire key people ??Purchase key equipment

May 1, 2006

By Pierre Gratton, Gordon Peeling

The Mining Association of Canada launched the Towards Sustainable Mining initiative in 2004. TSM’s goal is to improve the mining industry’s performance by aligning its actions with the priorities and values of Canadians. The initiative currently includes performance indicators for four areas: tailings management, energy use and greenhouse gas management, external outreach and corporate crisis management planning. Over the past year, the association has been designing a performance assessment and verification system for these performance areas, as its members prepare to move to external verification of their performance in 2006. The presentation will describe the initiative and its evolution, as well as the challenges faced in developing a verification system applicable to an entire sector.

Jan 1, 2006

By Pierre Roy, Claude Gosselin, Maryam Sadeghi, Michel Bourassa, Christian Rochefort, Claude Bazin, Gautier Mahieu, François Lavoie, Marilène Renaud, David Cataford

"Spirals are gravity concentrators used for the concentration of iron oxide minerals from ores. This paper presents the mineral size recovery curves observed for spirals operating in two Canadian iron ore processing plants. The size recovery curves are presented for rougher, cleaner and re-cleaner spirals. The partition curves observed for the spirals are significantly different than those observed for typical gravity concentration devices such as hydrocyclones or hydraulic classifiers. The size recovery curves show the complex behaviour of the minerals as they flow down a spiral and are analysed with a view toward process modelling and simulation. Initial simulation results show that gains in the iron recovery can be achieved by increasing the recovery of coarse iron oxide particles in the rougher spirals.INTRODUCTION Spiral concentrators are gravity based separation devices used for the preparation of coal, iron and different heavy minerals ores (Wills, 1992). The classification of the particles in spirals is based on the combination of gravity, centrifuge, drag, lift and Bagnold forces (Atasoy and Spottiswood, 1995; Burt, 1984; Bouchard, 2001). Several papers are dedicated to the analysis of the forces acting on the particles flowing down a spiral (Das and al., 2007; Sivamohan and Forssberg, 1985; Holland-Batt and Holtham, 1991; Holtham , 1992). Most of these papers aim at the development of a general model for the simulation of the classification of the particles for coal ore processing. Few papers deal with the operation of spirals for processing iron ores (Hyma and Meech, 1989; Srivastava, 2001; Dallaire et al., 1978) and fewer papers present results for spirals used as cleaners following a rougher stage. Since the classification in spiral classifiers is dependent on the particle size and specific gravity a partition or performance curve commonly applied to classifiers (Mai Manga et al., 2012) is used here to analyse spiral operation. Few papers were found to describe the operation of spirals in terms of partition curves (Atasoy and Spottiswood, 1995; Holland-Batt and Holtham, 1991; Richards et al., 2000). Most of the investigations presented the application of a model to simulate the position of coal particles of various sizes and specific gravities along the trough of a spiral (Kapur et al., 1996; Holland-Batt and Holtham, 1991). In addition most of the available literature on spirals deals with one stage of concentration by spirals (Dallaire et al., 1978; Das and al., 2007; Sivamohan and Forssberg, 1985) while industrial circuits usually consist of rougher and cleaner spirals."

Jan 1, 2014

By K. L. C. Gonçalves, V. K. Alves

"CVRD’s Department of Development and Technology – GETEK has been developing and perfecting a general methodology for scaling up flotation and grinding circuits over several years. This methodology has been applied in several prospective CVRD mining projects. It encompasses a procedure for variability analysis based on bench scale tests, pilot scale grinding and flotation tests and modeling and simulation for scaling up the industrial flowsheet.The bench scale tests include the determination of the Work Index, simplified DWT tests, rougher flotation and locked-cycle tests with samples that are representative of the ore body variability. After completion of these studies, continuous, pilot-scale flotation tests are carried out at a Mini Pilot Plant with drill core samples representative of different stages of the mine life. Finally, studies are carried out with large volume samples using a conventional grinding and flotation pilot plant. This sample is also used for liberation characterization, grinding kinetics, flotation kinetics and industrial circuit scale up. This methodology has been successfully employed in the development of CVRD’s new mining projectINTRODUCTIONCVRD has been developing and perfecting a general methodology for scaling up flotation and grinding circuits over several years. The definition of the processing route and the sizing and scale up of the processing system are some of the products generated during the pre-feasibility of a greenfield project. This paper is focused on the scale up of grinding and flotation circuits, operations known to be of the most importance in a mineral processing plant.The methodology for the definition of the flotation and grinding circuits is divided in the following stages: bench scale ore variability studies, pilot plant operation and modeling followed by simulation. The product of this work is a calibrated simulator that can be utilized for plant operation as well as mine planning, looking to achieve optimal operational conditions.The current models used for scale up of the grinding circuits are aimed at the generating information about the size distribution of the circuit product. However, it is well known that the liberation state of these products may be of critical importance for the performance of the concentration processes downstream. Nevertheless, CVRD has been developing a methodology for liberation kinetics during grinding, aimed at optimizing grinding circuit throughput together with downstream flotation recovery."

Jan 1, 2006

By R. Grimard, M. Gamache, L. -P. Bigras, P. Cohen

This paper describes a real-time fleet management system for an undergroun mine. Dispatching, routing and scheduling are handled simultaneously, taking into account the mine status, operational constraints and vehicle location information. Each assignment decision takes into account the traffic on the road segments of the mine network, whether road segments are bi-directional or uni-directional, and ensures that each LHD (load-haul-dump) vehicle arrives at loading and dumping points with the correct orientation. Such a system can be used either as a simulation tool for strategic planning or as a real-time managing and optimizing system for operations. In the simulation mode, the system can accurately estimate the impact on productivity of decisions such as the development of waiting areas (bays, sidings), or the addition (elimination) of vehicles to the fleet in operation. When used for real-time dispatching, routing and scheduling of vehicles, the system can optimize production with respect to various assignment criteria such as cycle-time minimization or deviation from a target production plan.

Jan 1, 2004

By S. Rivard

"This paper demonstrates the selection of grinding circuit technology for a number of recent projects including discussion of the key drivers and the role of energy efficiency. Decreasing head grades combined with a strong and sustained increase in operating costs has forced miners to examine increased project size, increased equipment capacity and efficiency improvements in order to reduce their unit operating costs and improve overall project economics. Comminution energy consumption, safety and capital cost considerations play a critical role in the success of projects. This paper presents some key guidelines for a successful and cost effective comminution circuit design and includes a case study on three projects, outlining the issues and the drivers which led to the ultimate circuit selection and the critical role that energy efficiency played.IntroductionComminution circuits for minerals processing are selected based on their suitability and efficiency in reducing run-of-mine ore to the desired feed size for the downstream process. The input material (ore) properties and downstream process requirements are the key determinants and there are standard approaches for each circumstance.The minerals processing industry has been a fast adaptor of efficiency improvements based on increasing capacity of equipment (e.g. trucks, crushers, mills, pumps) but less successful in adapting radically new technologies that disrupt incumbent flowsheets or processes.The installed power of grinding mills has increased linearly over the past 25 years (Meka & Lane, 2010) and pumps and classification equipment have kept pace. The autogenous grinding (AG) and semi- autogenous grinding (SAG) mills displaced stage crushing as a dominant method of coarse rock breakage in many applications causing crusher manufactures to increase the capacity of cone crushers to meet the competitive demand.Examples of new comminution technology in the 20th and 21st centuries are the development and adoption of cyclone classification in the 1940s (Newtech, 2016), AG milling in the late 1950s, vertical grinding mills in the 1980s, high pressure grinding rolls (HPGRs) also in the 1980s and ultrafine milling technology in the 1990s (Meka & Lane, 2010)."

Jan 1, 2017

By V. N. Rampton, C. F. Gleeson

"Exploration results over three overburden drilling anomalies defined by the Ontario Geological Survey in 1981 in the Kirkland Lake area, Ontario are presented. The anomalies come from lowland areas where overburden is thickest. By mapping the bedrock and surficial geology, by prospecting, humus sampling and shallow till sampling over the surrounding upland surfaces, one can initially evaluate such overburden drill anomalies without costly reverse circulation drilling. The drilling should follow, if necessary, only after surficial base data has been obtained. Preliminary work on these three properties has defined the presence of at least two styles of gold mineralization. One occurs in silicified zones in intermediate volcanics closely associated with northwesterly trending faults and shear zones. The second occurs in quartz-carbonate alternation zones in volcanics intruded by quartz-feldspar porphyry dykes. IntroductionThe three examples presented in this paper present first-hand information on an approach to the follow up of several geochemical anomalies that were found by the Ontario Geological Survey when they carried out reverse circulation overburden drilling as part of the Kirkland Lake Initiative Program (KLIP) in 1980 (Routledge et al., 1981). The initial approach is relatively simple, systematic, and cost and technically effective. It readies the properties for further exploration, or conversely, it could downgrade the properties as viable gold targets."

Jan 1, 1987

By C. J. Brown

Controlling the level of impurities in copper refinery electrolytes is essential to achieving acceptable cathode purity. Purge of electrolyte is not an entirely satisfactory solution since the cost of neutralization, waste disposal, and replacement acid can be appreciable. The APU® process utilizes ion exchange resin to sorb sulphuric acid while rejecting metal salt impurities. Extensively employed for recovery of waste pickling and anodizing acids since 1977, the system is now being used at several refineries for removal of contaminants such as antimony, bismuth, iron, and nickel. The purified acid, which is recovered from the resin by water elution, is recycled back to the refinery tank-house, while the metals are typically recovered from the de-acidified by-product solution by precipitation.

Jan 1, 2005

By Hannu J. Häkkinen

Metal clusters exhibit unique size-dependent physical and chemical properties that differ from those of bulk materials or large particles. Here we discuss recent theoretical investigations of the catalytic properties of free and MgO-supported gold clusters. The catalytic activity of gold clusters depends sensitively on the environment, charge state, and chemical composition of the catalyst. Relativistic bonding effects stabilize large planar structures for gas-phase gold clusters, and non-compact ?quasiplanar? structures are present as important isomers also for surface-supported clusters. The hybridization of the atomic 5d and 6s states is significantly enhanced by the relativistic effects, and large spatial variations in the nature of the local electronic structure make the low-coordinated gold atoms preferable adsorption sites for oxygen molecules. The adsorbed oxygen molecules are activated to superoxo- and peroxo-states via charge-transfer from gold, and Eley-Rideal and Langmuir-Hinshelwood reactions with CO proceed via low-barrier formation of intermediates, which do not require O-O dissociation as precursors. This facilitates the low-temperature (below 300 K) activity of gold nanocatalysts in CO oxidation. Other gold nanostructures, such as mono-atomic gold nanowires, may also become important prototype systems in chemical sensing and nanocatalysis; here we show that they are active promoters of hydrogen dissociation.

Oct 1, 2003

By H. D. Stolovitch, M. L. Lavallée

"An engineering system used to analyze and improve the performance of industrial grinding circuits has been adapted into a training program. The systematic approach to the design of training was applied in order to:Determine if training was an appropriate and effective tool for the transfer of this new technology;Define the technical content of the program;Establish program specifications based on learner and context characteristics;Design and test prototypes of the instructional modules; and,Establish a strategy for plant implementation and maintenance of the training program.This paper thus describes how a engineering system is transferred to the workplace through the use of designed instruction.INTRODUCTIONTraining can change human performance in a permanent way. It can improve productivity for the overall benefit of an operation. Organizations can therefore use training as a mean to achieve their specific goals. Training is not the solution to every performance problem. However, in many cases, it can be a very effective way to attain desired performance.The benefits of training are often difficult to assess. However, to remain competitive, organizations must introduce new products and innovative technologies. Often, they can do both most effectively through suitable training interventions.In order for the effort and investment of training to provide optimal results, two points of view should be adopted.• An overall view of the system in which training is to be applied.• A systematic approach to the design of training (Stolovitch and Keeps, 1989)."

Jan 1, 1992